The Immoral List

Pierpont Community & Technical College has demonstrated a concerning level of disorganization and lack of communication, creating unnecessary stress and frustration for students and their families. The issues range from an inability to provide clear guidelines on transcript submissions to unresponsive staff members who fail to address urgent concerns.

One of the most glaring problems is the institution’s failure to implement a simple FAQ or automated response system that could answer basic questions about transcript deadlines, account holds, and graduation requirements. Instead, students and parents are left in limbo, forced to navigate a bureaucratic nightmare just to determine whether they have met graduation criteria.

Numerous accounts highlight the struggles of students attempting to finalize their degrees, only to be met with silence from the Registrar’s Office and Financial Services. Payments cannot be processed due to unexplained account holds, emails go unanswered, and phone calls are ignored. This is unacceptable, particularly for students who have met all requirements and are left uncertain about their graduation status.

The confusion surrounding Pierpont’s Board of Governors (BOG) degree program is another pressing issue. A policy change requiring 12 credit hours to be taken at Pierpont, effective Spring 2025, was poorly communicated, leaving students scrambling for clarity. Those who applied before the October 4th deadline are still uncertain about their status, as degree audits remain incomplete and transcripts are left unprocessed for weeks.

While it’s understood that faculty and staff may be overwhelmed, this does not excuse the complete lack of transparency. Simple solutions, such as a clearly defined webpage detailing deadlines, expected wait times, and points of contact, would alleviate much of the frustration. Instead, students and parents are met with radio silence, leading to unnecessary panic and confusion.

Pierpont’s refusal to address these problems head-on speaks to a systemic issue within their administration. The lack of proactive communication and basic organizational efficiency reflects poorly on the institution as a whole. It is imperative that Pierpont reassesses its approach to student support, implements clearer guidelines, and ensures that students receive the respect and assistance they deserve.

Education is an investment, and students should not have to fight through layers of bureaucracy just to receive what they have rightfully earned. Pierpont needs to do better.